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Transport

Reviews

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Devangana Somayaji

4.0

The driver was nice,and experienced.he took us to the spot on time.

Overview

About the transfer:

- Enjoy the ease of comfortable transfer between Bandaranaike International Airport and Ella town areas

- The private airport transfers for Ella provides stress free pickup from the airport to the hotel

- The fixed pricing option allows you to take the services without any tension of extra charges even during late at night

- The private city transfer offers two vehicle options and you can choose as per your convenience. You can pick a car for small family or a minivan for large group

- An English speaking driver is provided for easy communication

- The driver takes you to the destination from the shortest and safest route, ensuring a comfortable journey

- Charges for fuel, toll and driver is included in the package

- Bottled drinking water is provided

Arrival Transfers:

- The driver appointed for your airport transfers for Ella will be waiting outside arrival terminal with a placard in his hand. The placard will have the booking name written on it for easier identification

- The driver will wait in the arrival hall for 1 hour after the landing time of your flight. If the guest delay more than 1 hour, kindly message or email the operator to enquire about the availability of the driver. The details of the operator will be mentioned on the booking voucher. An additional fee of LKR1,800 (USD10) per hour is applicable after exceeding the wait time

- No Show will be considered if you do not contact within 2 hours of flight landing. In such case, the driver will leave the airport and no refund will be made

- A full refund is issued, in case of some delays due to unforeseen circumstances and we are informed within two hours of landing

Departure Transfers:

- For the departure transfer, kindly reach the hotel lobby or the specified pickup point 10 minutes before the scheduled pickup time

- The driver will wait at the pickup point for 15 minutes. In case of further delay, inform the operator or call at Klook hotline services in order to inform about the delay

- If you do not reach the pickup point within 15 minutes of scheduled time and no contact is made with the operator, driver or Klook hotline, then it will be considered a ‘no show’. In such case, no refund will be made

Other Inclusions

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  • One way transfer to/from Bandaranaike International Airport in Colombo to Ella
    • 7
  • English speaking professional driver
    • 7
  • Bottled drinking water
    • 7
  • Fuel, tolls, and driver charges
    • 7
  • Airport parking charges for 1 hour

Transport

    7
  • Car: Toyota Axio, Prius Hybrid or similar (3 standard size 22” x14”x9" luggage)
    • 7
  • Mini van: Toyota KDH/Nissan Caravan or similar (6 standard size 22"x14"x9" luggage

Things To Carry

    7
  • Voucher received by Thrillophilia

Advisory

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  • You will receive a confirmation email instantly with a booking voucher
    • 7
  • If you do not receive an email, kindly check your spam folder or write back to us
    • 7
  • Show the booking voucher in your mobile or a printout copy before taking the services
    • 7
  • The voucher is valid for the date mentioned and cannot be altered later
    • 7
  • Baby capsules or child seats with not be provided. The infants must be place on the lap of the adults
    • 7
  • Same day bookings are not available. It should be done at least 1 day prior to the transfer and before 8 PM
    • 7
  • Detours or midway stops are not allowed. You will be taken directly to your hotel or the mentioned destination
    • 7
  • The date of airport pick up should match the date of the arrival of your flight

Tour Type

    7
  • This is a private tour

Cancellation Policy

    7
  • If cancellations are made 15 days before the start date of the trip, 25% of total tour cost will be charged as cancellation fees
    • 7
  • If cancellations are made 7-15 days before the start date of the trip, 50% of total tour cost will be charged as cancellation fees.
    • 7
  • If cancellations are made within 0-7 days before the start date of the trip, 100% of total tour cost will be charged as cancellation fees.
    • 7
  • In case of unforeseen weather conditions or government restrictions, certain trips or activities may get cancelled. In such cases operator will try their best to provide an alternate feasible. However a cash refund will not be applicable for the same.
    • 7
  • Cancellations are strictly subjected to cancellation policies mentioned on the website & are irrespective of the date of booking.

Refund Policy

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  • The applicable refund amount will be processed within 10 business days
    • 7
  • All applicable refunds will be done in traveller's thrillophilia wallet as Thrillcash

Booking Confirmation Policy

    7
  • The customer receives a confirmation voucher via email within 24 hours of successful booking
    • 7
  • In case the preferred slots are unavailable, an alternate schedule of the customer’s preference will be arranged and a new confirmation voucher will be sent via email.
    • 7
  • Alternatively, the customer may choose to cancel their booking before confirmation and a full refund will be processed.

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    Story by Devangana Somayaji

     Rated : 4.0

    -

    The driver was nice,and experienced.he took us to the spot on time.

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    Supplier

    Renu - KL
    Renu - KL
    Code: 2432220

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